Recently, Telegram made a significant change to its FAQ page by removing language that previously stated private chats were protected from moderation requests. This alteration comes in the wake of CEO Pavel Durov’s arrest in France for allegedly allowing criminal activity to take place on the messaging app. Initially, the company defended itself by claiming it was not responsible for the misuse of its platform. However, Durov’s recent statement demonstrates a shift in stance as he acknowledged the need to improve moderation and tackle abuse on Telegram.
One noticeable change on the FAQ page is the removal of a section titled “There’s illegal content on Telegram. How do I take it down?” Previously, the response stated that all chats and group chats on Telegram were private and that the company did not process requests related to them. However, the updated response now encourages users to flag illegal content using the “Report” buttons available on all Telegram apps. This shift indicates a more proactive approach to addressing harmful content on the platform.
Durov’s arrest stemmed from allegations that Telegram was being used for distributing child sexual abuse material and drug trafficking. French authorities have charged the company with failing to cooperate with investigations into these criminal activities. Despite serving as a vital source of information during Russia’s war in Ukraine, Telegram has faced criticism for its hands-off approach to content moderation.
In his recent statement, Durov acknowledged the challenges faced by Telegram due to its rapid user growth. He expressed a personal commitment to enhancing moderation practices and ensuring the platform is not exploited by criminals. This commitment is reflected in the changes made to the FAQ page, signaling a more vigilant approach to addressing illegal activities on Telegram.
Overall, Telegram’s decision to update its FAQ page demonstrates a willingness to adapt and improve in response to external pressures and criticisms. By taking steps to strengthen moderation processes and collaborate with authorities, the company is working towards creating a safer and more responsible platform for all users.
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