Cisco’s ThousandEyes has taken a significant step forward in internet monitoring technology by introducing new artificial intelligence-powered capabilities. The new AI technology, called Digital Experience Assurance (DXA), is set to revolutionize the prediction and diagnosis of internet outages and disruptions. This ground-breaking development will enable customers of Cisco’s networking technology to automatically address network issues, moving beyond just monitoring their IT infrastructure.
Enhancing Visibility and Resilience
ThousandEyes, often referred to as the “Google Maps” of the internet, provides a comprehensive view of every user and application across all networks. With over 15 years of expertise in the field, the company has been actively investing in AI technology over the past several years. Now, with the introduction of DXA, ThousandEyes aims to offer its clients even greater visibility and resilience in managing network quality.
Joe Vaccaro, vice president and general manager of ThousandEyes, highlights the capabilities of DXA in resolving issues proactively and predicting potential infrastructure challenges. This new AI-powered technology moves beyond traditional metrics and monitoring, towards a closed-loop system that enables businesses to correlate, analyze, diagnose, predict, optimize, and remediate network issues with minimal manual intervention.
Cisco ThousandEyes boasts a platform powered by over 650 billion daily measurements collected globally. This data provides businesses with valuable insights into both internal and external network environments, including on-premises networks and cloud systems. By leveraging AI technology, ThousandEyes aims to streamline the detection and resolution of network disruptions, reducing response times significantly.
In addition to DXA, Cisco ThousandEyes is exploring new products that will further enhance network monitoring capabilities. Vaccaro teased the development of a new product that will leverage AI to generate real-time scripts showcasing the status of global ISP, public cloud, and edge service networks. This innovative approach will empower users to have a comprehensive view of network connectivity, with AI automating the monitoring process.
The upcoming product from Cisco ThousandEyes will utilize large language models, a key component of generative AI systems like ChatGPT and Google Gemini. With the success of ChatGPT, which garnered 100 million users globally, the potential for AI in revolutionizing network monitoring and management is immense. As companies across various industries embrace AI technology, the landscape of digital experiences is poised for significant advancements.
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